From advisor to leader: Phil’s journey at Lifecycle Oils

Jessica Hinson

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At Lifecycle Oils, we believe that great people are at the heart of a growing business. Phillip Topping is a perfect example of what can happen when talent, initiative, and opportunity come together. Starting as a Customer Service Advisor, Phil brought with him a background in management and a natural drive to lead. His sharp thinking and problem-solving skills quickly stood out, and he moved into the role of Customer Service Manager before being promoted to Head of Customer Service.

Phil’s progression within the business reflects his forward-thinking approach to customer experience. Always focused on finding new, intuitive ways to enhance systems and improve the customer journey, Phil has helped shape how we deliver top-quality service. His leadership style centres on teamwork, innovation, and mentoring others to grow.

“When you work in a company that believes in sustainability, people, and progress – you don’t just grow your career, you grow your purpose. That’s what makes this industry so rewarding.” – Phillip Topping

Passion for people, progress, and the planet

Phil’s favourite part of the job? The people. He thrives on mentoring his team, watching them develop in their roles, and working alongside colleagues who genuinely care about making a difference. His passion extends beyond the office too – he’s embraced learning about the used cooking oil industry and the vital role it plays in recycling and sustainability.

At Lifecycle Oils, we’re proud to collect and recycle used cooking oil into biodiesel and sustainable aviation fuel (SAF), helping businesses reduce waste and contribute to a greener planet. Phil finds meaning in this mission every day, knowing that what we do positively impacts both our customers and the environment. And speaking of customers – we’re privileged to work with some of the most incredible businesses in the hospitality and food sectors. Our customers are dedicated to providing top- quality service, unforgettable meals, and standout experiences. Supporting them with timely deliveries and premium oil products means we play a small but important part in helping them shine.

Whether it’s ensuring timely deliveries, maintaining high product quality, or being part of launching our new Lifecycle Oils branded cooking oil, Phil brings energy and enthusiasm to everything he does.

A company that grows with you

Outside of work, Phil enjoys life with his partner, dining out (often at some of our amazing customer venues), and spending time with his cat, Lele. But in his own words, one of the most exciting parts of his journey has been growing with the business. At Lifecycle Oils, we’re passionate about developing careers and creating opportunities for people to progress. Phil’s journey is one of many examples within our team. We know that when our people grow, our business grows and together, we build something meaningful.

Lifecycle Oils isn’t just a place to work – it’s a place to grow, lead, and make a lasting impact.

“I’ve learned so much, not just about the industry, but about myself. Being part of a company that supports your growth and truly values sustainability, makes every challenge worthwhile.” – Phillip Topping

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Lifecycle Oils HQ Tanker
Powering a Circular Future: Why Used Cooking Oil is Essential to the Food Industry
The UK food industry is one of the most resource-intensive sectors in the economy. From restaurants and catering businesses to large-scale food manufacturers, companies are under growing pressure to cut waste, reduce carbon emissions and improve sustainability – all while keeping costs under control.
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From advisor to leader: Phil’s journey at Lifecycle Oils
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Award nomination for Severn Trent and Gurdwaras project!
From left to right: Operations Director Mark Mansfield, CEO Adam Thompson, Sales Director Suzanne McKenzie, standing in front of a Lifecycle Oils building
Lifecycle team sets out their vision for the future
Lifecycle Oils are thrilled to announce the appointment of a new leadership team as we gear up for an exciting phase of growth and expansion.
On the left is Harkeerat Kaur, from ECAS, representing Severn Trent as a Community Engagement officer. On the right is Gurdwara Aid spokesperson Harvinder Singh. Commercial stainless steel kitchen equipment is visible in the background.
Helping Gurdwaras turn waste into impact: Our growing partnership with Severn Trent
We’re excited to continue growing this partnership and hope to welcome many more Gurdwaras on board in the months ahead.
Zoe Williams, Lifecycle Oils delivery driver, is smiling, standing in front of some Lifecycle Oils fleet vehicles.
A day in the life with one of our drivers
“The best part of my day is chatting with customers—whether it’s a quick catch-up or helping a new café get started, it’s always something different. No two days are ever the same. It’s also great knowing that what we do makes a real difference—helping businesses run smoothly while supporting sustainability by recycling used oil the right way.”